What’s the difference? I got a couple of questions about what both acronyms mean. It’s simple: FEI is the Front End of Innovation, BEI stands for the Back End of Innovation. They represent the two big blocks of the innovation journey: the early stages and the late stages. There are many different definitions of each block and the blocks often overlap. Typically, they include the following stages: FEI: the more unstructured stages, like ideation and experimentation; BEI: the more structured stages, like pilots and commercialization. The specific definition of each is not that important. The main value of defining these 2 categories is that innovation broadly requires 2 kinds of…
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No new normal
Innovation Leaders, unite! This year, tens of times every day, someone refers to the “new normal”: in publications, on TV, in webcasts. But what is normal? One definition is “conforming to a type, standard, or regular pattern“ Because of COVID-19, we have certainly stopped conforming to some regular patterns. We do things we never did before like wearing a mask. We changed habits like going out for dinner in restaurants. We changed our shopping routines and replaced some of them with internet shopping. But we still do many of the same things we always did, like watching TV and listening to music. Long after COVID-19, some things will stay different…
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Who to get on board and when
Keeping innovation lean Large corporations excel at creating efficiencies and managing risk. This is accomplished through established processes, like repetitive project reviews and engagement of experts, including finance, legal and compliance teams. Obviously, this approach may limit internally generated innovation, as innovation is characterized by a limited process (“agile”, “lean”) and taking risks (risk of failure and risk inherent to “boldly go where no one has gone before”). Innovators in corporations usually have to experiment with their ideas on top of their full-time, regular job. They may be discouraged by the time it takes to follow rigid processes, like filling in multiple forms, preparing for in depth project reviews and…
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Doing Good
Sustainable innovations that help society and business For-profit corporations typically focus on innovations that address business and customer challenges. Humanitarian organizations focus on innovations that help society in a non-profit way. These two approaches do not have to be mutually exclusive. Following is an innovative example of synergy between both. A marketer in Vietnam faced two challenges for the cervical cancer prevention vaccine she managed. A large part of the population, mostly in the larger cities, was able to afford the out-of-pocket price of the vaccine but did not pursue the vaccination. This was mainly because they were not aware of the vaccine or didn’t understand why they needed it.…
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Manufacturing
Collaborators for Innovation When commercial innovators want to address a problem, IT technologies and colleagues often come to mind first. However, we shouldn’t underestimate the potential solutions that can be generated in collaboration with colleagues from other disciplines, like finance or manufacturing. I described in an earlier blog how to break through silo’s. Let me illustrate how business challenges can be solved by working together with manufacturing colleagues. Following are examples of innovations related to two key areas of manufacturing. Packaging Problem: a key customer, a major hospital in the Netherlands, was often under stocked / over stocked on Product X. Reason: the hospital typically ordered medicines monthly. Because of…
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People, people, people
Innovation Leaders engaging with Human Resources Although usually not the primary reason to start an innovation program in a corporation, there can be significant value of this kind of program for employee development. A few examples of the benefits I observed: Employee engagement Innovators. I have seen employees from all across the corporation come up with great ideas and passionately pursuing them. These colleagues emerged from Marketing, Sales, IT, Manufacturing, Medical Affairs, Finance, … A sales representative in India won a global innovation award for his idea to address the high cost of inviting global opinion leaders to local events in India (the solution was based on hologram technology). The…
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Stop/start
Creating a climate that stimulates innovation When corporate leaders decide that more innovation needs to come from within the organization, many employees need to stop some old habits and start new ones. A few examples: Leadership Start/do: communicate frequently, strongly and precisely about the problems the corporation wants innovative solutions for. Stop/don’t: expect dramatic impact will be generated quickly. Instead, give innovators time to experiment within set boundaries. Innovators Start/do: come up with new ideas on how specific problems can be solved. Stop/don’t: embark on a big, expensive Pilot. Instead, follow an innovation framework, like Idea, Experiment, Pilot. Middle managers Start/do: support passionate innovators in their team, e.g. with encouragement…
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Un-barrier-ing
Innovation Leaders helping Innovators I explored earlier what the role can be of a corporate Innovation Leader: to identify/remove barriers for innovation and to manage an innovation portfolio. Below, I selected 10 examples of typical barriers innovators are struggling with and a way how Innovation Leaders (IL) can address each of those barriers (I embedded some references to my earlier blogs). I am afraid of failure IL: Ask leadership to publicly share examples of “good” failure and what was learned from these failures. I am not sure what innovation means (e.g. when the corporation asks “everyone should innovate”) IL: Communicate what problems the corporation wants innovative solutions for and share…
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Frugal Innovation
Innovating for better with less When I started in my role as Innovation Leader in a large Pharma company, I was intrigued by Navi Radjou’s book “Jugaad Innovation“. The term Jugaad means a non-conventional, frugal innovation, an innovative fix or a simple work-around. This kind of innovation was especially relevant for the emerging markets geography I was working in at that time: while resources were limited, innovations were desperately needed. I recently attended a webcast, organized by Innov8rs in which Navi Radjou discussed his new book “How To Thrive In The New Frugal Economy“. His inspiring talk was very relevant for the current economic environment where corporations in all geographies…
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Watch!
Webcasts and Newsletters for corporate Innovation Leaders Because most of us are working from home, I want to share the following excellent organizations that aim to inspire Innovation Leaders with newsletters and live webcasts, in many cases for free. I highly recommended to subscribe to each organization and newsletter to get alerts of upcoming events! In alphabetical order: Disruptor League Offers: newsletter, podcast, blog. Newsletter: Disruptor Digest Weekly – announces upcoming “Disruptor Connection” virtual events and a “Digest” of 6 recent innovation articles. HQ: Cincinnati, Ohio (USA). Lead: Shawn Nason, Lead Disruptor (also CEO, Chief of Eco-System Disruptor of MOFI). My take: Used to be called “Innovation Excellence”; acquired by…